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Robert Smith “sickened” by Ticketmaster fees, after The Cure aimed for low ticket prices
The Cure‘s Robert Smith has said he is “sickened” by high Ticketmaster fees for the band’s upcoming North American tour after they vowed to keep prices affordable for fans.Last week the band announced a 30-date tour across the US, which is set to kick off at Smoothie King Center in New Orleans on May 10 before closing out at the Miami-Dade Arena in Florida on July 1.In an email to fans, Smith said they would keep ticket prices reasonable, writing: “The Cure have agreed all ticket prices, and apart from a few Hollywood Bowl charity seats, there will be no ‘platinum’ or ‘dynamically priced’ tickets on this tour.”The band also said that tickets would not be “transferable” to minimise “resale and keep prices at face value”. Smith has since elaborated on the ticketing strategy, acknowledging “real problems” with the system and that it wasn’t “perfect”, but did clarify that the band had a “final say” over pricing.However, after the Verified Fan sale went live yesterday (March 15), some fans reported that Ticketmaster fees, including service fee, facility charge and order processing fee, exceeded the price of actual tickets.Smith has now responded, tweeting that he was “sickened” by the “ticketmaster ‘fees’ debacle”.He continued: “To be very clear: the artist has no way to limit them.
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Ticketmaster to be more transparent about ticket fees
the subject of a recent hearing in the US Congress which examined the issues with the ticketing market that contributed to a well-publicised fiasco relating to the pre-sale of Taylor Swift’s upcoming ‘Eras’ tour.Tickets for the tour went on sale in November and saw thousands of fans reporting lengthy wait times, website outages, and hyper-inflated prices on resale sites (including Ticketmaster’s own). The ticketing company later admitted it buckled under the “historically unprecedented demand” they faced from Swift’s fans before cancelling the general sale.President Joe Biden recently called on ticketing companies to limit such fees, often called “junk fees”, that are added to ticket prices which he said “can easily add hundreds of bucks to a family’s nights out”.Now, according to Billboard, the President and CEO of Live Nation – Ticketmaster’s parent company – Michael Rapino said to investors on a recent call: “We all want to know what is the true cost to see the show when we start shopping, adding that he wanted transparent pricing to be “mandated tomorrow across the board” which would “relieve a lot of the stress [and] the consumer’s perception that there’s this magical extra fee added on.”“We’ve got to now go out and do a much better job so policymakers and consumers understand how the business operates,” he added.““We’ve historically not had a big incentive to shout out loud that venues are charging high service fees or artist costs are expensive.

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