direct to your inboxRailway bosses have said they are 'deeply sorry' after passengers with disabilities had to drag themselves up stairs as lifts were being replaced at Manchester Victoria station.Network Rail has now promised to consult disabled passengers and groups in future ahead of any refurbishment work.
The Manchester Evening News told how one passenger, Julian Sorfleet, faced a 20 minute wait for a stair walker, a motorised trolley on tracks that helps wheelchair users up and down stairs, to arrive.
Read more on manchestereveningnews.co.uk
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