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TUI 'tells customer she can still go on holiday' despite local lockdown

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TUI flights to Greece after her local area was put into lockdown.Christine Evans, from Cardiff, booked a trip to meet friends in Rhodes on September 30.But after residents in the Welsh capital were told not to travel without a “reasonable excuse”, she put her holiday on hold.Christine cancelled all of her travel arrangements – but claims to have run into problems when contacting TUI.The travel firm, which she booked flights with, apparently told the holidaymaker that she could still jet off.Christine told WalesOnline: "I called TUI and I told them I can't go because of lockdown, and TUI said 'you can’.”Christine added: "I'm in a position where the Government are saying you can't go on holiday, and I have TUI telling me you can.

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