A housing association has been slammed by government minister Michael Gove after it ignored a resident's noise complaints for years.
Tracey Farmes, who lives in an end terrace home on the Coronation Road estate in Radcliffe was told by officers from Six Town Housing they 'couldn't be bothered' to log her complaints to the system - an ombudsman report found.
In a letter to Cath Farrell, interim chief executive of the housing association, who rent out 8,000 homes in Bury, Mr Gove responded to the ombudsman's report which found severe maladministration by the housing association.
He said Six Town’s response to complaints from Miss Farmes was ‘not acceptable’ and that they chose ‘not to respond to her’.
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