Singer David Ryan Harris accused of trafficking his biracial kids by American Airlines staff, gets ‘heartfelt apology’

nypost.com:

to Instagram Tuesday, the singer — who has collaborated with John Mayer and Dave Matthews Band — shared the airline’s statement with his followers.“​​To summarize our investigation…we and our flight attendant realized that our policies regarding suspected human trafficking were not followed, and through coaching and counseling,” the statement read.“Our flight attendant realizes that their interaction and observations did NOT meet the criteria that human trafficking was taking place.” “Our flight attendant in question wanted to make sure that you were aware that they sincerely offer a heartfelt apology to you and your family for their actions, and the results that their actions generated,” the airline concluded.Alongside screenshots of the airline’s apology, the singer said the ordeal “has been a teachable moment for all involved.”“All I was looking for was an apology and/or an explanation of policy.

From the beginning, I didn’t (and still don’t) think that a slow or tentative response from a 7 year old on an early morning flight should be enough criteria to have the authorities called,” he wrote. “I’ve never begrudged the red flag, I’ve always begrudged the apparent lack of diligence on the part of the flight attendant.”“I still, very much think that non response from the airline smacks of corporate arrogance at worse and a gross undervaluing of customers at best.

That I had to resort to shaming the airlines to get a response at all speaks to a general lack of a meaningful customer service apparatus.”Harris said he “applauds” American Airlines for apologizing.The musician revealed that he has started a petition to implement mandatory ID checks for children traveling with their parents.The Post has reached out to American.