Dear Richard Madeley: 'My financial adviser cut me off without warning – what should I do?'
telegraph.co.uk– Heather, via emailI’m not an investment specialist, so I have limited knowledge in this field. However, having carefully read your letter, it’s obvious to me what you should do – consult a solicitor.Your concerned letters to the agency are either being ignored or yielding the most brusque of replies, and this is totally unacceptable – it is your money they are holding, with no consultation or acquiescence on your part.
Not on.A lawyer’s letter should shake them up. Take your solicitor’s advice, but I would certainly want prompt answers to the following: how did this firm come to be given responsibility for your investments, with no reference to you?
What exactly are they doing with your money? What has happened to your former financial adviser?I take the point about noses and faces, but if your investments are doing well, it’s surely your previous adviser you have to thank: you could presumably retain the investments pretty straightforwardly if you transferred to someone new.
We’re talking about a tightly regulated industry that runs on trust: this company needs to respond properly to your enquiries.
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