Lidl store for "many weeks" out of fear after claiming a staff member told her off privately in a "backroom". Ana Palmer took to Facebook in December 2020 to claim how she was shocked at having her bags searched at the supermarket in Devon in the run-up to Christmas.
She wrote at the time: "My shopping bags were searched in Lidl this evening. I have never in my whole life ever stolen anything!"I had a wonderful mum that had taught me a really nice thing in life which was, 'If you can't afford it, save for it but if you really want it there and then, ask for it but never ever help yourself to someone else's things'."I didn't feel insulted by the fact that our bags were searched but just a little bit uncomfortable."The sales adviser told me that she had to do that because they've 'had a lot of mystery shoppers coming in recently'".Romanian-born Ana posted her feelings about the incident on social media and despite not intending to target the Lidl worker who searched her bags, she says she was subsequently taken into a "backroom" by a staff member at the store and told not to complain about the shop's workers on social media.Ana recorded the conversation, which was published in full on PlymouthLive.
It began with the employee reminding Ana of Lidl's customer service phone number before saying she "chose to use social media to complain about an individual".In January 2021, she claimed: "I panicked, I don't know why.
I felt like I had to follow him, but later on, I regretted it. I know I could've said 'no I'm doing my shopping thank you very much'."To stay up to date with all the latest news, make sure you sign up to one of our newsletters here.The mum-of-one added that after the exchange she "felt absolutely dreadful". "I.
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