A grieving son whose dying mum was only given a video consultation over iPad despite her care home being next to a GP surgery has said more could have been done to save her.
Marion Rouse, 67, had begun living at Sandringham Care Home in Bishop Auckland after her husband, who was her primary carer, died of pneumonia and sepsis in October 2020.
On January 9 this year, she tested positive for coronavirus and was rendered bed-ridden with the effects the following Thursday.
Care home staff rang James to tell him that his mum was badly ill but rather than receiving a face-to-face appointment, the mum-of-two was judged to be terminally ill over a video call with a doctor.
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