along with other luxury retailers in the UK, this new boutique is part of the brand’s strategy to manage social distancing and enhance customer experience as we enter the ‘new normal’ during sale season.
The original store may be enjoying popularity, but its reduced capacity of 4,500 compared to the usual 80,000 poses obvious restrictions that will be somewhat offset by the opening of Harrods Outlet, which can host 365 customers at a time. “Harrods Outlet is an innovative decision made in response to these unparalleled times,” says Lydia King, Fashion Director at Harrods.
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