The do's and don'ts of writing professional emails - with emojis a big no-no
dailystar.co.ukMore than a quarter of adults have landed themselves in hot water after sending an “unprofessional” email – with emojis considered a serious no-no, according to research.A survey of 2,000 professionals, who use emails for work, revealed the do's and don’ts when it comes to constructing a digital message.A fifth wouldn’t dream of using emojis, while three in ten hate “text speak” in an email.And one in ten will relax their tone of voice with co-workers within the first week of starting a new job.Nearly three-quarters (74%) are happy to take a more candid tone with clients, but when it comes to the “boss” just 57% would do the same.Unfortunately, of those who didn’t take appropriate cautions when emailing, many received an unhappy response – with 22% getting a telling-off from the boss, and one in ten having to write an apology.When asked about the worst thing they’ve ever sent or received over email, one respondent said they sent a fake resignation, while another delivered a message intended for their wife to the boss.Nicole Stevens, spokeswoman for Mailbird, which commissioned the research, said: “Self-awareness when drafting emails has never been more important, and recognising that tone can differ hugely from business to business and person to person.“It does appear there are some concrete things people don't like to receive over email, and things many wouldn't send.“But email, as with all language, evolves over time.
Who knows, in 30 years, everyone might be emailing exclusively with emojis.”The study also found four in ten respondents get annoyed when people in their company “reply all” to an email they didn’t really need to.A third feel irritated when people forget to attach things they’ve mentioned in the body of.
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