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Salon owner cried after receiving vile message from disgruntled customer

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dailyrecord.co.uk

A salon owner was left in tears after a customer lashed out at the business via a "vicious" and "nasty" email following an argument.

Gemma Amura, owner of the salon 'It's Science', said that the business received a "horrible" email from a "disruptive and confrontational" customer who was eventually refused an appointment after popping in for a consultation.

In the email, the woman branded the Swansea salon 'tacky' and called Gemma, aged 36, a "little brat", North Wales Live reports.The hairdressers, which is vegan, gender-neutral and inclusive, pride themselves on ‘making everyone feel like someone’, but after reading over the email Gemma was left upset.She said: "When the person came into the salon, they were disruptive and

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