Britain Italy stars shock TripAdvisor Britain Italy

Restaurant owner savagely slams rude TripAdvisor user who hadn't even eaten there

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restaurant owner has slammed a TripAdvisor user who hadn't even eaten there after they left a bizarre review.Amalfi Lounge, an Italian eatery in Darwen, Lancashire, is the sixth highest rated restaurant in the entire town with a solid four stars from 605 reviews.The vast majority of former diners hail the family-run business as "excellent" and "top quality", with on person even saying a meal there was the best they'd had "all year".

However, Amalfi Lounge's General Manager Martin was left shocked when one punter described his establishment as "disgusting", reports LancsLive.The one guest, who attempted to eat at the restaurant four weeks ago, left a one-star review.Colin W wrote: "Disgusting.

Just been refused entry to a completely empty restaurant for some reason disgusting attitude to customers."Martin quickly responded to the guest, hitting back at them for their "grossly unfair" comments.He wrote: "Hi Colin, Thanks for taking time to leave such a detailed review, albeit grossly unfair as 1, you haven't dined with us (we are a restaurant after all) and 2, you clearly don't have a full grasp of how restaurants have to operate at peak times - but I will happily explain this for you now."We operate as most restaurants across the UK do, we accept both walk in trade and bookings, and when the restaurant is fully booked we no longer accept walk ins."Although it's clear you are a magician with words, I will break it down in numbers so you can fully see why we couldn't sit you down."When you came in yesterday 5 of our 19 tables were occupied, so I can totally understand your initial response of 'why can't I sit on an empty one' - but the answer is above - bookings.

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