Robert Jenrick performer social guidelines voice Robert Jenrick

Landlords to be held more accountable under new charter in wake of Grenfell Fire

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Landlords will be held more accountable under a new charter set out today, the government has said. Housing Minister Robert Jenrick said new guidelines have been drawn up with the victims of the Grenfell Tower blaze in mind.

He said the Social Housing White Paper would "deliver on the commitment we made to the Grenfell community that never again would the voices of residents go unheard".

The reforms include a charter setting out what residents can expect from their landlord, including to be safe in their home and know how the landlord is performing in areas such as repairs, complaints and safety, and how money is spent.

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