Couple criticise Ryanair after they accidentally boarded wrong Alicante flight

dailystar.co.uk:

aircraft and only discovered their mistake just a minute before it was due to take off have blamed Ryanair’s “lack of organisation” for the mixup.Simon Robinson, 57, and his wife Michelle, 59, were allowed through the boarding gate at Manchester Airport and onto a plane bound for Alicante – but not the one they were booked on.

The couple said they only realised when other passengers alerted them they were in the wrong seat.Ryanair have admitted the error, but stressed it was the “passengers' responsibility to ensure they board the correct aircraft”.However, Simon has branded the incident "concerning" as they "could have been anyone."The couple, from Stalybridge, Tameside, said they were confident they were boarding the correct flight.

But Simon said due to there being two Ryanair flights to Alicante at similar times, this might have caused the mix-up.Speaking to the Manchester Evening News he said: "When we arrived at the airport it was extremely busy.

We got to Terminal Three and I put my case on the bag drop but it didn't work so we had to queue up for check-in."We got our printed boarding passes and that was all fine.