dailystar.co.uk
15.04.2022 / 17:11
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Couple criticise Ryanair after they accidentally boarded wrong Alicante flight
aircraft and only discovered their mistake just a minute before it was due to take off have blamed Ryanair’s “lack of organisation” for the mixup.Simon Robinson, 57, and his wife Michelle, 59, were allowed through the boarding gate at Manchester Airport and onto a plane bound for Alicante – but not the one they were booked on. The couple said they only realised when other passengers alerted them they were in the wrong seat.Ryanair have admitted the error, but stressed it was the “passengers' responsibility to ensure they board the correct aircraft”.However, Simon has branded the incident "concerning" as they "could have been anyone."The couple, from Stalybridge, Tameside, said they were confident they were boarding the correct flight.