Lotto “jackpot” the firm claims she never won.Joan Parker-Grennan was overjoyed when she found she had landed a million wins with an online scratchcard on a £20Million Online Spectacular game in 2015, Mirror reports.However, the 53-year-old was told there had been a “technical issue” when she contacted Camelot to claim her winnings which meant the game displayed numbers in the wrong boxes - so she only won a tenner.After years of arguing with the company – fined millions last month for separate technical glitches on its mobile app – furious company bookkeeper Joan launched a legal claim in 2021.Her lawyers are now set to take Camelot to High Court.Joan, who lives with husband Dave, 60, in Boston, Lincolnshire, said: “My solicitors have already offered them the chance to settle and pay £700,000, £800,000 or £900,000.“They took the game offline within a day of me making the claim.
They told me in an email it was a glitch.”Camelot ran the National Lottery for 28 years but was told last month it was losing it to a Czech company.
It claims software behaved “erroneously” during Joan’s “win”.In the game, the top row of numbers was matched to those beneath.
Joan matched two 15s for a tenner but also two ones for a million.Last month Camelot was fined £3.15m by the Gambling Commission for technical issues on its mobile app.First 20,000 users were told their winning tickets were losing tickets when they scanned a QR code.
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