EDF customers could get £1,250 payout to help with unpaid bills

manchestereveningnews.co.uk:

EDF has announced plans to wipe the energy debt of "some of its most vulnerable customers" this winter. Recent data from Ofgem showed that customers who owed the firm money with no plan to get out of debt had increased by 52 per cent since last year.

Meanwhile, new research from EDF has shown that 65 per cent of households don't want their bills to increase to cover costs generated by other customers, something that Ofgem has recently announced plans for with a further increase to the price cap.

In response, EDF has vowed to target its most vulnerable customers by providing them with a rebate of £1,250 on average. The supplier highlighted that eligible customers won't need to apply for the scheme themselves and will instead be contacted in the 'coming weeks'. Read more: Ofgem announces plans to hike energy price cap by £16 for all households to recover debt Read more: Ofgem introduces new rules to help "vulnerable customers" as price cap set to rise Philippe Commaret, MD of Customers at EDF, said: “More customers are falling deeper into debt with no real long-term solution in place to help them.

Left unaddressed, the situation will drive up costs for all households, with other customers forced to pick up the bill. "We must make sure the most vulnerable in society are being protected and this includes stopping bills rising further.