Chris Harris city Sanchez reports Department CEO Chris Harris city Sanchez

Aldi mistakes mum for shoplifter then offers her £5 voucher as an apology

Reading now: 958
www.dailystar.co.uk

Aldi while she did her weekly shop has been offered a £5 voucher as an offer of goodwill. Felisa Sanchez had been doing her shop at the Duncan Road, Gillingham, branch, where KentOnline reports she had been a customer for many years, when she was stopped by security.

Two members of staff told her she had been caught stealing on CCTV - in front of other customers the 43-year-old was made to leave her shopping in a basket and leave the premises. READ MORE: Aldi being sued by woman 'injured in stampede for TV special-buy in middle aisle' Felisa was also banned from the shop.The mum of one then returned with her husband, Chris Harris, to complain to the store’s top brass.Once she got back she sent the CEO of Aldi a message to complain further, to which in response she got a £5 voucher.The voucher said it could be spent in any Aldi store.

She said it was an “insult”.Speaking to KentOnline she said: She said: "It really doesn't cut it. I have been using the shop for years and now I was being accused of shoplifting with no proof.

I have never been in trouble before."I go there because it's cheap, but after that I won't be going back again."Aldi’s customer service department has reportedly since investigated and been offered a £100 voucher and removed the ban.Felisa received an email from Aldi last Thursday, saying: "The area manager has investigated this incident and we understand that an error was made by the store.

Read more on dailystar.co.uk
The website celebsbar.com is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.

Related News

DMCA