Taylor Alison Swift is an American singer-songwriter. She is known for narrative songs about her personal life, which have received widespread media coverage. At age 14, Swift became the youngest artist signed by the Sony/ATV Music publishing house and, at 15, she signed her first record deal.
Her 2006 eponymous debut album was the longest-charting album of the 2000s in the US. Its third single, "Our Song", made her the youngest person to single-handedly write and perform a number-one song on the Billboard Hot Country Songs chart. Swift's second album, Fearless, was released in 2008.
Buoyed by the pop crossover success of the singles "Love Story" and "You Belong with Me", it became the US' best-selling album of 2009 and was certified diamond in the US. The album won four Grammy Awards, and Swift became the youngest Album of the Year winner.
Taylor Swift offers fan exchanges after ‘Eras’ merch complaints
nme.comTaylor Swift has offered fans exchanges following complaints about the quality of merchandise sold on her ongoing ‘Eras’ tour.The comments first arose when the tour kicked off last month, with some claiming that the print on the garments were fading or bleeding ink after as little as one wash cycle.
Now, in a note on her website, the pop star has assured fans that it is normal for certain items in the collection to fade.“Due to the particular ink curing process used on certain Tour Collection products, after washing your merchandise you may see a faint fade on the product print,” it read. “This slight fade is related to the product’s distressed, vintage look.”The statement added that although some degree of fading is normal, those who have noticed a dramatic change in their merchandise after washing should get in contact to arrange a replacement.
A contact email address was also offered, but fans were told that the offer only extends if deemed necessary by the exchange policy.It also reminded fans to ensure they follow the care instructions listed inside the garments if they want to “best protect and maintain the product’s look and feel”.Complaints about the quality of the merchandise offered on the ‘Eras’ Tour were highlighted by Vulture, which shared responses made by fans who were unhappy with their purchases.“After one wash, the print was horribly faded to the point Taylor’s face on the print was unrecognisable,” said one fan, Emilia, who Vulture claimed waited “over five hours” to buy a grey sweatshirt at the Las Vegas show. “It was also $65 (£52), which I feel like is more than enough for it to hold up.
Read more on nme.com
