A phone app has sparked worries that outsourcing giant Mitie has the power to snoop on its workers. Staff, hired for support jobs such as cleaning and security, were told to download its InTouch app on their own personal phones to clock on for shifts this week.
But fears were raised because the app requests access to location data and media files. The RMT union, which represents Mitie staff working on railways, is considering legal action over the privacy concerns.
General secretary Mick Cash told members: “It is truly shocking the company has proposed this idea without any discussions. The union has serious concerns over privacy with tracking facilities.
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