Manchester Greece city Bradford reports travelers TUI Manchester Greece city Bradford

TUI passengers outraged as airline cancels holiday after '8-hour wait' by text

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TUI has reportedly cancelled flights through text after passengers waited eight hours at the airport.Brits faced a four-hour wait to get through check-in and security, before another four-hour delay for the pilot.The flight to Kos, out of Manchester Airport's Terminal 2, was supposed to take off at 3:45pm on Saturday May 28, reports MEN.

However, ticket holders would have missed the flight due to queues "out of the building" to check in. Helen was travelling to the Greek hotspot with her husband and teenager daughter when the situation kicked off.

The family have been left appalled by the treatment.She told the publication: "It's utter, utter chaos. There has been hardly any staff here. "Everyone got a text from TUI saying their holidays have been cancelled and to go home."She added: "The check-in girls knew nothing, we found out before they did. "And they were left to deal with hundreds of passengers complaining, a full flight's worth."The police had to come in and make an announcement, a holiday maker was arrested and was in handcuffs. "We have had to go back through security, show our passports, even though we'd never left the airport. "I wouldn't expect this from Manchester Airport and certainly not from TUI.

It's just disgusting."Another passenger due to fly on the same flight was George Sharp who hoped to travel from Bradford to Kos with his daughter.

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