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StubHub forced to add warning to its UK site that resold tickets may be invalid

Britain Coronavirus pandemic information experts

20.08.2020 - 11:23

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The UK government-run Competition and Markets Authority (CMA) called on StubHub UK back in January to make changes in order “to address concerns that its website was not complying with commitments it made to clean up its site following a consumer law investigation”.

StubHub had been threatened with court action by the CMA if it did not make urgent changes.Posting an update on the case yesterday (August 19) the CMA said they were “now satisfied”, based on “evidence it has seen and monitoring it has carried out”, that StubHub UK had made a string of changes to their operations.This includes “adequately warning people where tickets bought on the UK site may not get them into an event”, removing “inaccurate messages about ticket availability”.

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