Poundland employee has recalled an awkward moment when a customer complained that her mum had an "accident" and she totally misunderstood what she meant.
In a new Channel 4 documentary series, Inside Poundland: Secrets from the Shop Floor, staff members shared some of their weirdest moments on the job.
Zoe, who works in the customer services department, confessed that every day is different but a recent case had particularly surprised her.Speaking to the cameras, she said: "A lot of people I know say, 'Well you only work for Poundland, what can people complain about for a pound?'"But it’s so varied.
I dealt with one the other week where someone said their mother had an accident in the shop and she wasn’t happy with how it was dealt with."I.
Read more on dailystar.co.uk
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