Regulator Ofgem has launched an 'urgent' review into the response of energy network companies to Storm Arwen which has left some people without power for a week.
A £700 cap on compensation has also been lifted, allowing those affected to claim £70 for each 12-hour period they are left without power, after an initial £70 for the first 48 hours.
The Army has been deployed to help residents in Scotland and England who have been off supply for a week since the storm on Friday 26 November caused “catastrophic damage” to the electricity network.
Ofgem said that around 10,500 people are still without power in some parts of Scotland and the North of England. Read more: The 22 places where the new Covid variant Omicron has been confirmed in England
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