Storm Arwen Scotland record Southern Extreme By Storm Storm Arwen Scotland

SSEN customers affected by Storm Arwen power cuts to receive extra compensation money

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dailyrecord.co.uk

Tens of thousands of householders across Scotland who were left without power after Storm Arwen will receive extra compensation from Scottish and Southern Electricity Networks (SSEN).The extreme conditions, deemed a "once in a generation" weather event, on Friday, November 26 affected 135,000 SSEN customers, mainly in north east Scotland, with the last homes only reconnected nine days later.

The firm will add a 20 per cent goodwill payment to the statutory compensation values set by energy regulator Ofgem.A £700 cap on compensation was lifted last week, allowing those affected to claim £70 for each 12-hour period they are left without power, after an initial £70 for the first 48 hours.SSEN said the 20% enhancement means customers will

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