An 'enchanting' Christmas markets and ice skating experience has been slammed as anything but by traders and customers who are demanding their money back.
The Unreal Xmas event is the first of its kind at the rebranded Trafford Palazzo site, formerly Barton Square, across from the Trafford Centre.
It was billed as an 'immersive Christmas experience', letting skaters wind through a 'multi-sensory snow-capped forest' with a skate-up bar and offering stalls and food outlets in the festive markets upstairs.
But the event has been dogged by complaints - from both customers and traders who say it's 'nothing like was promised', with some of the stalls making it look 'like a jumble sale'. Read more: The ultimate guide to Christmas events for kids
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