Dish Says Cyberattack Caused Internal Systems Outage, Warns Personal Info May Have Been Stolen
variety.comTodd Spangler NY Digital Editor Dish Network is working to recover from a cyberattack that disrupted its internal servers and customer-service operations — and said the hack may have resulted in the theft of personal information.
On Feb. 23, Dish execs announced on the operator’s earnings call that the company had experienced a network outage. After an investigation by cyber-security experts and outside advisers, Dish determined that the outage was due to “a cyber-security incident and notified appropriate law enforcement authorities,” the company disclosed in an SEC filing Tuesday.
On Monday, Feb. 27, Dish said, it “became aware that certain data was extracted from the corporation’s IT systems as part of this incident” and said it’s possible that an investigation “will reveal that the extracted data includes personal information.” As of Tuesday, a message on Dish’s website indicated the problem was still ongoing. “We are experiencing a system issue that our teams are working hard to resolve,” the message says.
In the SEC filing, the company said the Dish satellite TV service, Sling TV, and its wireless and data networks remain operational.
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