A care provider in south Manchester has been given an inadequate health rating after care officials discovered multiple breaches to the Health and Social Care Act.We Care Solutions, based in Chorlton, provides palliative care for patients living at home with dementia and supports 152 patients with personal care.The Care Quality Commission (CQC) visited the care provider in June and found five regulation breaches relating to poor person-centred care, poor record keeping, not managing known risks and not operating systems effectively.
Inspectors were concerned that people were 'in risk of not receiving safe care and treatment’ after home visits by staff were often reported as being late or sometimes even missed.Late calls, which were more.
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