Universal Credit claimants no longer need to call DWP when making a new claim
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dailyrecord.co.ukAround 1.2 million people have made claims for Universal Credit in the last three weeks during the coronavirus outbreak. Latest figures from the Department for Work and Pensions (DWP) show that the number of new benefits claims is around 40,000 a day with over 5.8million calls made to the Universal Credit helpline over the last week of March.
In a bid to ease pressure on the system, the DWP said people making new claims will no longer need to call as part of the process.
Anyone applying for Universal Credit should make a claim online where they can enter required details including salary and National Insurance information for the DWP to assess.
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