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The savage TripAdvisor comeback from bistro boss after reviewer slams 'Ryanair-style management'

Gary Usher Manchester Coronavirus reports infection

23.08.2021 - 00:15

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Get the day's biggest stories sent direct to your inbox so you never miss a thing The owner of an award-winning restaurant has hit back at a complaining customer who left a TripAdvisor review slamming its "Ryanair-style management." Gary Usher who runs the Sticky Walnut in Hoole, Chester didn't hold back when a dissatisfied diner accused his staff of "not giving a toss about customer experience," NorthWalesLive reports.

In a review entitled: "Excellent food let down by Ryanair-style management," critic, 'Rob V,' who appears to have only written this one review since 2010, scores the establishment two out of five. Read more: Latest Coronavirus infection rates across Greater Manchester as cases fall in nine areas He wrote: “The good news

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