Taylor Swift broke her silence on the Ticketmaster ticket sale fiasco Friday. Ticketmaster canceled the public on-sale of "The Eras Tour" after the site sold 2 million tickets during pre-sales for the event. "It goes without saying that I'm extremely protective of my fans," Swift wrote, in part, on social media. "We've been doing this for decades together and over the years, I've brought so many elements of my career in house.
I've done this SPECIFICALLY to improve the quality of my fans' experience by doing it myself with my team who care as much about my fans as I do.
It's really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.".
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