Taylor Swift Breaks Silence on ‘Excruciating’ Ticketmaster Catastrophe Ahead of ‘Eras’ Tour: ‘It Really Pisses Me Off’

usmagazine.com:

She thinks there’s been a glitch. Taylor Swift is speaking out after Ticketmaster bungled the presale for her upcoming Eras tour.“Well.

It goes without saying that I’m extremely protective of my fans. We’ve been doing this for decades together and over the years, I’ve brought so many elements of my career in house.

I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing it myself with my team who care as much about my fans as I do,” she wrote in a lengthy statement shared via her Instagram Story on Friday, November 18. “It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.”The Grammy winner continued: “There are a multitude of reasons why people had such a hard time trying to get tickets and I’m trying to figure out how this situation can be improved moving forward.”Swift asserted that she was “not going to make excuses for anyone” involved in the Ticketmaster sale, which kicked off on Tuesday, November 15, for verified fans. “We asked them, multiple times, if they could handle this kind of demand and we were assured they could,” she claimed. “It’s truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them.”The “Ivy” singer concluded: “And to those who didn’t get tickets, all I can say is that my hope is to provide more opportunities for us to all get together and sing these songs.

Thank you for wanting to be there. You have no idea how much that means.”One day before Swift broke her silence, Ticketmaster announced via Twitter that the general sale for the upcoming U.S.