Every single passenger was forced to get off a plane because a two-year-old girl did not want to wear a mask. This despite many other passengers coming to the girl's defence.
But airline JetBlue says it recently updated its policy, and now requires everyone to wear a face covering - including children aged 2 and over.
They say this is in line with Centers for Disease Control and Prevention guidelines. Footage of the incident onboard the Newark-bound flight captured the tension of the moment as a woman is is seen pleading with flight attendants.
The woman is the girl's mother, Chaya Bruck, of Flatbush in Brooklyn, New York, and she spoke to NBC New York. She said the experience was traumatising and almost left her family stranded in Florida.
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