the social impact we have on our community. “Our new vision and mission therefore reflect our ambitions as an organisation which seeks to have a positive impact on the lives of our community now – and our community of the future.“We aspire to be an organisation that is a provider of the highest quality of housing and care to our customers.“Over the lifetime of this plan, we will continue to invest in our people, in our housing and in our care services to ensure we realise our new vision and mission.”The main themes developed from the engagement feedback focus on quality and achievement of excellence.This has led to the creation of four key aims in the business plan to drive forward the future direction of Ark, to have a reputation for.
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