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Council apologise to disabled woman over recycling scheme
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dailyrecord.co.ukGet the stories that interest you straight to your inbox every day with our personalised newsletterSouth Ayrshire Council has been told to apologise to a disabled woman over the way her new recycling regime was introduced and implemented.The local authority was brought to book by the Scottish Public Services Ombudsman (SPSO) after they probed the case.And in their findings the SPSO said SAC should apologise to the woman for “failing to appropriately consider making reasonable adjustments” over the recycling system.The local authority has to contact the woman “to seek further information” about how her disability impacts upon her capacity to use the system.In the watchdog’s report the woman, known only as Ms C, had “concerns” about changes.
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