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Santander down in Scotland as customers unable to use ATMs and online banking

Scotland city Santander reports and

15.05.2021 - 19:39

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dailyrecord.co.uk

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Santander has apologised to Scots due to heavy disruption to its services throughout today. The banking firm said that a ‘technical problem’ has resulted in customers unable to use ATMs and its mobile banking apps.

Some customers claim that their bank card has been repeatedly declined when they have attempted to take cash out for large parts of Saturday.The technical difficulties are also reportedly having an impact on card payments both online and instore.

Customers have been urged to use other bank’s ATMs or withdraw cash at the Post Office while the technical issues are being resolved.

The firm first acknowledged problems to the service at around 10.30am this morning. It is unclear as to when the issue will be fixed.

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