Heartbreaking footage shows a care home resident with dementia breaking down in tears after she learns her daughter is unable to come inside and give her a hug.
Doreen Morris, 85, initially breaks out a big smile after she spots 51-year-old Tracy Gothard at the window of her nursing home in Bradford, West Yorkshire.
The great-great-gran then asks Tracy to "come in" and motions with her hands, to which her daughter replies, "I can't come in, we're not allowed yet because of that nasty bug".
Tracy asks her mum to "blow her a kiss" but the pensioner instead breaks down in tears. Mum-of-two Tracy described the moment as "heartbreaking" and said she has released the video in order to try and change the "unhealthy "rules around care home visits.
Read more on mirror.co.uk