A care provider has been branded a 'shambles' and told it has 'gone to the dogs' by its users, according to a recent report by a health watchdog.
Disabled people who 'could not cope on their own' struggled to get hold of the service and said "it's not fair" in the report.
One person was even left unable to get out of their own bed after the second carer failed to show up. READ MORE: And people suffering from anxiety and depression were told their medication 'was not working' by doctors because they had not been given it on time, according to the report.
A review into the service provided by Community Careline has seen its rating drop from 'Good' to 'Inadequate', with the provider now under special measures.
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