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How to get a refund when your flights are delayed or cancelled – your rights

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www.dailystar.co.uk

abta.com and gov.uk. If your flight is delayed, the length of your delay and flight both come into play. The Civil Aviation Authority says that you're entitled to compensation for the following: When your flight is delayed, your airline should provide you with vouchers for food and drink, or accommodation if this is needed. (This can include booking a hotel and arranging transportation). Do you have a travel story you'd like shared in the Daily Star?

Tell us at webtravel@reachplc.com The CAA does add: "Sometimes airlines are unable to arrange care and assistance for all passengers.

This can happen when staff are stretched during major disruptions."If this happens, in our view you have the right to organise reasonable care and assistance yourself, then claim the cost back later.

If you end up paying for things yourself, keep every receipt and do not spend more than is reasonable. Airlines are unlikely to refund you for things like luxury hotels or alcohol.

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