Chorlton, provides personal care, respite and domestic cleaning to people living in their own homes.The Care Quality Commission (CQC) visited the provider in March and, in a report released on July 29, said 'clear systems and processes were not in place to help keep people safe'.Regulators also found 'policies and procedures to guide staff in safeguarding people were out of date' and the provider had 'yet to access relevant training for staff'.Despite this, staff were able to 'demonstrate their knowledge and understanding of the individual needs of people'.When assessing safety monitoring, the watchdog said areas of potential risks ‘had not been appropriately accessed and planned for’.While it was noted that staff had made individual and.
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