Don't miss a thing by getting the day's biggest stories sent direct to your inbox Families waiting anxiously for news of missing loved ones after the Manchester Arena bombing suffered 'very real frustration about getting information' because an emergency telephone system failed.
The public inquiry into the atrocity heard on Tuesday from Debbie Ford, then an Assistant Chief Constable of Greater Manchester Police who was the force's highest ranking officer involved in the response as its 'gold' commander.
The 0800 'casualty bureau' number was set up for the public to provide details of missing people and so police could give out key information, the inquiry heard.
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