British Airways after a "disastrous" flight delay reportedly left them out of pocket by more than £1,000. Derrick and Sheila Gordon have demanded a refund from the airline after claiming they were told they couldn't board their booked flight from Heathrow Airport to Los Angeles.
The pair, from Oldham, said they are desperate to watch their son Christopher, 38, get married in the summer but fear they will have to fund the flights themselves.
On December 23, 2021, the couple said they were meant to get on their connecting flight at Heathrow, but arrived late due to additional immigration and customs checks earlier that day at Manchester Airport.Despite being told by the pilot that their next flight would wait for them, they were left upset and stressed when they arrived and were told they could not board their transatlantic flight to Los Angeles.
They were offered an alternative flight 24 hours later, which they had no choice but to accept, reports MyLondon. Derrick, 69, said: "We had to pay £70 to arrange another PCR test as the ones we took on December 22 became invalid.
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