Bank scam code changes will give more protection to all customers from transfer fraud

dailyrecord.co.uk:

banks that helps innocent victims of bank transfer fraud to get their money back is to be strengthened. The code helps victims of authorised push payment (APP) scams, where people are tricked into transferring money directly into a fraudster's bank account, often because they believe they are dealing with someone else, such as their bank, a legitimate business or the police.

Before the code was set up, people often lost large amounts of cash for good, because they had authorised the transfer, but, under the code, people can get refunds in situations where neither they, nor their bank, are to blame.

However, there have been concerns that not all banks are interpreting the code in the same way and in some situations people are being expected.