direct to your inboxSupermarket giant ASDA has announced a huge change to its staff uniforms - and it could potentially save lives.
ASDA has extended its ‘Happy to Chat’ initiative, which offers its delivery drivers the option to add a new element to their uniform: a ‘Happy to Chat’ badge to let customers know they’re happy to have a quick chat with them whilst their shopping is being delivered.
The initiative first launched as a trial in November in conjunction with the Royal Voluntary Service after it was recognised that the drivers formed a lifeline for some people throughout the pandemic, with almost a quarter (23%) of customers admitting they were only interacting with people once a week - many of whom were delivery drivers.
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