In this webcast, BT Group’s Philip Jansen recounts lessons from his own illness and his company’s steps to support its workers during the COVID-19 crisis By Bob Verini As Chief Executive of BT Group PLC, the U.K.’s largest provider of fixed-line, broadband and mobile services, Philip Jansen is a major player in keeping his nation’s communications network humming.
Never was that charge more critical than during the current pandemic, when most ordinary interactions are virtual ones and any connectivity losses can be ruinous.
BT’s executive committee recently issued a statement of intent affirming: “We are standing by our customers, our country and our colleagues.” Those three C’s are one tall order, not least when the Chief Executive is
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