Scots hospital sees phone lines 'overwhelmed' with queries about booster appointments
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dailyrecord.co.ukScots have been reminded not to phone wards about their Covid booster appointments after one hospital saw phone lines overwhelmed.
NHS Borders said that staff at Borders General Hospital are currently receiving a ‘high volume’ of calls in relation to the booster rollout.
Officials say that the telephone lines are being ‘overwhelmed’, which is preventing urgent calls reaching staff at the hospital.
A spokesperson for NHS Borders said: “Our switchboard at the BGH is receiving a high volume of calls from people with queries about vaccinations. “These calls are overwhelming telephone lines that are required in the hospital.“Please do not call the switchboard as out operators won’t be able to help you with your query.”Alternatively, Scots can
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