Matalan shoppers face Christmas chaos claiming their deliveries have gone missing while the retailer switches off its phone lines.
Raging customers have complained of damaged parcels and broken goods while some say their orders did not turn up, leaving them out of pocket.
Others battled to contact the company via email and social media at a time when many are still unable to shop in person due to the ongoing pandemic.
A wave of complaints have flooded Twitter, criticising "Covidiot" Matalan workers for their "shocking" and "disgusting" service.
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