Money-saving expert Martin Lewis has urged for thuggish letters which ruin the lives of people with problem debts to be stopped.
The Money and Mental Health Policy Institute, a charity founded by the consumer champion, said out-of-date laws which force lenders to send such letters should be changed, as part of coronavirus crisis financial support measures.
Money and Mental Health's "stop the debt threats" campaign is calling for rules in the Consumer Credit Act (1974) to be updated to make letters less threatening and distressing.
Letters sent to people considered to be in arrears may relate to repayments on overdrafts, credit and store cards, payday loans, or personal loans, for example.
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