DWP issues update for all claimants collecting benefit payments through a Post Office card account
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dailyrecord.co.ukDepartment for Work and Pensions (DWP) is writing to all customers who currently receive their State Pension or benefit payments into a Post Office card account (POca).The letter informs claimants that the POca service is closing and asks them to provide alternative account details.POca has been a way for people to access their money since 2003 and was introduced to provide a ‘simple’ banking facility for those without regular bank accounts, but the UK Government’s contract with the Post Office ends in November 2021 and a gradual phasing out of services has been rolled out.Around 900,000 people across the UK use POca to collect payments, but over the last four years the DWP has been writing to claimants and encouraging them to have these.
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