Leeds Live.Alice said: “[Negative] reviews tend to put business owners down and demotivate them, I want to be realistic.“I think review [responses] should be honest and not corporate responses.“People need to know the truth especially other people reading reviews.”She added that she tries to give “honest truthful answers” while also adding “banter to the platform”.Some of the most amusing reviews and Alice’s replies have been shared across social media.One review called the food “terrible”, but the business owner clapped back.The response read: “You ordered a Vegetarian Munch Box and then called the shop to complain there was no MEAT in it.“We sent what you ordered and there was nothing wrong with it.“The bad review is to cover your.
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